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Financial Information
Financial Policy & Good Faith Estimate Notice
Part 1Financial Policy
Session Fees
| Service | Fee |
|---|---|
| Initial Clinical Assessment | $150 |
| Individual Therapy (50 min) | $100 |
| Family Therapy (50 min) | $100 |
| Couples Therapy (50 min) | $100 |
| Anger Management (per session) | $100 |
| State-Approved Family Violence Education (FVE) | Contact for program fee |
| Half-Day Therapy Intensive | Contact for pricing |
| Full-Day Therapy Intensive | Contact for pricing |
Fees are due at the time of service unless prior arrangements have been made in writing. Brain & Heart Healing, PLLC does not currently accept insurance. All services are private pay.
Sliding Scale Fees
Financial barriers should never stand between you and healing. Sliding scale fees are available for clients facing financial hardship. Apply for sliding scale fees →
Autopay Authorization
By scheduling services with Brain & Heart Healing, PLLC, clients authorize the practice to charge their card on file via SimplePractice at the time of service. Billing cycles are processed overnight. Clients may update payment information at any time through the SimplePractice Client Portal.
Cancellation & No-Show Policy
We require a minimum of 24 hours notice to cancel or reschedule any appointment.
- Cancellations with less than 24 hours notice: Full session fee charged
- No-shows without notice: Full session fee charged
Repeated cancellations or no-shows may result in discharge from services. For court-ordered clients, see the Three-Strike Policy below.
Court-Ordered Services Policy
Brain & Heart Healing, PLLC provides documentation to courts, probation officers, attorneys, and CPS caseworkers as required by the ordering party. All documentation is prepared with accuracy and delivered within the timeframes required by the court order.
Three-Strike Policy for Court-Ordered Clients
| Strike 1 | First unexcused absence — documented in the clinical record. |
| Strike 2 | Second unexcused absence — verbal warning and written notice to client. |
| Strike 3 | Third unexcused absence — the ordering party (probation officer, attorney, CPS caseworker, or court) will be notified of non-compliance, and the client may be discharged from the program. |
Clients are responsible for understanding their court order requirements. Non-compliance documentation is provided to all required parties as mandated.
Legal Services Retainer
Services provided in connection with legal proceedings — including court testimony, deposition preparation, record review for legal matters, and expert consultation — require a retainer of $2,500 prior to any engagement.
Private attorneys, probation officers, and legal representatives should note: Brain & Heart Healing, PLLC does not provide pro bono legal testimony or unrecompensed court appearances. Unused retainer funds are returned within 30 days of case resolution.
Permanency Case Requirements (CPS/DFPS)
For clients involved in DFPS permanency cases, Brain & Heart Healing, PLLC requires the 2INgage Form 2054 (or current DFPS equivalent) to be on file before services begin. Contact our office at 325-261-3663 to coordinate with your permanency manager.
Records Fees
Preparation and delivery of medical record copies or summaries may be subject to a reasonable, cost-based fee as permitted by Texas law. See the Notice of Privacy Practices for full details on the request process.
Part 2Good Faith Estimate Notice
Your Rights Under the No Surprises Act
Effective January 1, 2022, Federal law (the No Surprises Act) requires healthcare providers to give clients who are uninsured or who are not using insurance an estimate of expected charges before services begin.
You have the right to receive a Good Faith Estimate explaining how much your medical and mental health care will cost.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency medical items or services.
- You can ask your healthcare provider for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or take a photo of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
Good Faith Estimate — Expected Charges
| Service | Estimated Cost Per Session |
|---|---|
| Initial Clinical Assessment | $150 |
| Individual Therapy | $100 |
| Family Therapy | $100 |
| Couples Therapy | $100 |
| Anger Management | $100 |
| State-Approved FVE Program | Contact for total program estimate |
A personalized Good Faith Estimate is available upon request. To request one, contact the practice at 325-261-3663 or through your SimplePractice Client Portal.
Questions About Your Bill?
325-261-3663
inquiry@brainandhearthealing.com

